MALORENTHIS Returns Policy

At MALORENTHIS, customer satisfaction is our top priority. If you are not satisfied with your purchase, we are here to help. Please review our Returns Policy to ensure a smooth and easy return experience.

Eligibility for Returns

• Items must be returned within 30 days from the date of purchase.
• The product must be unused, in the same condition that you received it, and in the original packaging.
• Proof of purchase, such as a receipt or order confirmation, is required for all returns.

Non-returnable Items

• Gift cards
• Downloadable software products
• Sale items

How to Initiate a Return

To initiate a return, please contact our customer service team at support@malorenthis.com with your order details and reason for return. Our team will guide you through the process and provide a return authorization if applicable.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at support@malorenthis.com.

Shipping Returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Thank you for choosing MALORENTHIS. We are here to assist you with any issues and ensure you have a pleasant shopping experience.